Seller data
How TradeLink uses your Amazon data
If your warehouse uses TradeLink to fulfil your Amazon orders, they'll ask you to authorize TradeLink in Seller Central. This page covers what that authorization lets us see and change, how we protect the data, and how to revoke it.
TradeLink is an Amazon Software Partner. Amazon requires partners to pass a recurring security audit, which Deloitte carries out on Amazon's behalf.
What we can see
| Data | What we use it for |
|---|---|
| OrdersOrder IDs, SKUs, quantities | Knowing what to pick and pack |
| Shipping addresses | Printing shipping labels |
| Product detailsTitles, ASINs, dimensions, weights | Packing and labelling items correctly |
| FBA shipment plans | Sending stock to the right Amazon fulfilment centre |
Shipping addresses and any other customer personal information are deleted automatically after 30 days.
We have no access to your payment details or bank accounts, advertising and PPC data, sales figures, revenue or margins, or customer email addresses.
What we can change
Orders, product details and reports are read-only. The only changes we can make in your account are:
- Creating FBA shipment plans
- Adding tracking numbers to shipped orders
- Creating and updating listings when you have new products to sell
- Updating inventory quantities so Amazon matches what's on the warehouse shelf
Keeping inventory counts in sync stops you from overselling or showing items as out of stock when they aren't.
We can't change your prices, make purchases, delete products, or see your financial data.
Amazon APIs we use
We connect through Amazon's Selling Partner API. Amazon decides what each permission covers, and you approve those permissions when you authorize TradeLink.
- Orders
- Order details and shipping addresses
- Fulfilment Inbound
- Shipment plans for sending stock to Amazon
- Catalogue Items
- Product dimensions and weights
- Listings Items
- Creating, updating and checking listings
- Reports
- Operational reports for managing fulfilment
Security
- Data is encrypted at rest and in transit.
- Our systems run on a private network that can't be reached from the public internet.
- Only staff who need your data for their work can see it, usually warehouse operations and technical support. We review access every year and remove it as soon as someone leaves.
- Our systems are monitored around the clock and alert us to unusual activity.
- If there's a security incident, we'll notify you and Amazon within 24 hours.
We don't sell your data. The only third party we share it with is Shippo, which receives shipping addresses so we can print labels.
Checking or revoking access
Amazon enforces these permissions, so you can confirm them yourself in Seller Central:
- Log in to Seller Central.
- Go to Settings (top right), then User Permissions.
- Open App permissions or Third-party developer and apps.
- Select Tradelink to see its permissions or revoke them.
When you disconnect
- Immediately
- Our access ends, we stop pulling data from Amazon, and all automated processes for your account stop.
- Within 30 days
- Customer personal information is deleted on its normal 30-day schedule.
- On request
- We'll delete non-personal operational data such as order IDs, SKUs and shipment IDs.
We're legally required to keep some records after you leave:
- Financial records of services we provided, usually for 7 years
- Anonymized analytics with no personal information
- Security logs showing when access was granted and revoked